EDF Energy: Tariffs, Services & Reviews in 2022

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EDF Energy, known fully as Électricité de France, is the national French energy supplier owned and run by the government of France. EDF was first created in 1946 and is now amongst the largest energy suppliers in the globe. Given its size and strong financial backing, EDF earned recognition as one of the UK’s “Big 6” energy suppliers shortly after it entered the UK market in 2002. If you are interested in switching your energy supply to one of the most stable and reliable energy companies in the UK, EDF may be the right supplier for you.
Last update: June 2022

We Consider EDF To Be A Stable Supplier

As you may have heard on the news, the UK energy market is currently under an immense amount of stress as a result of a global gas shortage driving up costs and putting several energy suppliers out of business. However, we have designated EDF as a stable supplier at the moment because of its strong financial performance as well as its positioning as one of the UK's "Big 6" suppliers. To learn more about this and stay updated on a daily basis you can read our page on the UK energy crisis.

EDF Energy EDF Energy Logo
Founded 2002
Client Email customer_correspondence@EDFEnergy.com
Client Number 0333 200 5100
Log in Log into your EDF Energy account here
Number of clients 5 million
Postal Address FREEPOST: EDF Energy – Plymouth

A brief history of EDF

  • EDF Energy first entered the UK in 2002 as a subsidiary of one of the largest energy companies in Europe, the French state-owned EDF Group (Electricité de France).
  • EDF Energy currently serves over 5 million businesses, homes and public services in the United Kingdom, such as the UK Government, Royal Mail and the NHS.
  • They are the largest low-carbon electricity generator in the UK and operates gas, coal and nuclear power stations while investing in the generation of renewable energy.
  • EDF Energy’s customer service is verified by both uSwitch and the Citizens Advice Bureau, and the brand claims to be committed to creating a ‘cleaner, low-carbon future’.

EDF’s Prices across their range of plans

In the tables below you will find all tariffs available for new EDF customers available at the moment. The table breaks down the annual costs of each tariff’s annual total cost for electricity, gas and the overall total.

Below you can find the cost information associated with these tariffs.


Plan name Tariff type Is the tariff live? Average electricity annual cost (£/year) Average gas annual cost (£/year) Average total annual cost (£/year) Exit fees (£/fuel) Green tariff?**
/ Standard Variable £ 699.76* £ 576.60* £ 1,276.367* £ 0.00 ✖️
Fix Total Service Long Term Fixed
12 months
£ 527.31* £ 3,383.83* £ 1,094.913* £ 100.00 ✖️
Fix Total Service Long Term Fixed
24 months
£ 1,331.66* £ 1,565.82* £ 1,526.842* £ 100.00 ✖️
/ Prepayment Variable £ 1,023.33* £ 488.98* £ 1,512.305* £ 0.00 ✖️
/ Prepayment £ 1,037.04* £ 602.87* £ 1,639.914* £ 0.00 ✖️

* Please note that these prices are national averages and can vary significantly from one region to another. Despite the current volatility of the market, we attempt to maintain this pricing information as up-to-date as possible. Prices and availabilities are therefore updated on a weekly basis. To get the most accurate information possible, you can call our experts today that will give you the current prices for your location.
* Based on the Typical Domestic Consumption Values (TDCV) defined by Ofgem. On average: 2,900.00 kWh of electricity and 12,000.00 kWh of gas per year.
** $Green_tariff_def_EDF$
Rates are inclusive of VAT at 5%.


EDF Variable Rate Tariffs

EDF has one standard variable tariff for variable rates. The advantage for having a variable rate is the flexibility in switching plans. This comes at a cost though, which is the chance of higher rates if the market price is higher.

The costs associated with this tariff can be seen here:


Plan name Tariff type Type of fuel Is the tariff live? Standing charge (p/day) Unit rate cost (p/kWh) Average total annual cost (£/year) Exit cost (£/fuel) Green tariff?**
/ Standard Variable Electricity 27.40 p* 20.84 p* £ 699.76* £ 0.00 ✖️
/ Standard Variable Gas 26.12 p* 4.01 p* £ 576.60* £ 0.00 ✖️

* Please note that these prices are national averages and can vary significantly from one region to another. Despite the current volatility of the market, we attempt to maintain this pricing information as up-to-date as possible. Prices and availabilities are therefore updated on a weekly basis. To get the most accurate information possible, you can call our experts today that will give you the current prices for your location.
* Based on the Typical Domestic Consumption Values (TDCV) defined by Ofgem. On average: 2,900.00 kWh of electricity and 12,000.00 kWh of gas per year.
** $Green_tariff_def_EDF$
Rates are inclusive of VAT at 5%.


EDF Fixed Rate Tariffs

EDF has several fixed rate tariff plans. We have an overview of them down below.

The pricing on these tariffs can be seen here:


Plan name Tariff type Type of fuel Is the tariff live? Standing charge (p/day) Unit rate cost (p/kWh) Average total annual cost (£/year) Exit cost (£/fuel) Green tariff?**
Fix Total Service Long Term Fixed
12 months
Electricity 42.78 p* 12.80 p* £ 527.31* £ 100.00 ✖️
Fix Total Service Long Term Fixed
24 months
Electricity 32.15 p* 41.87 p* £ 1,331.66* £ 100.00 ✖️
Fix Total Service Long Term Fixed
12 months
Gas 32.15 p* 27.22 p* £ 3,383.83* £ 100.00 ✖️
Fix Total Service Long Term Fixed
24 months
Gas 27.22 p* 12.22 p* £ 1,565.82* £ 100.00 ✖️

* Please note that these prices are national averages and can vary significantly from one region to another. Despite the current volatility of the market, we attempt to maintain this pricing information as up-to-date as possible. Prices and availabilities are therefore updated on a weekly basis. To get the most accurate information possible, you can call our experts today that will give you the current prices for your location.
* Based on the Typical Domestic Consumption Values (TDCV) defined by Ofgem. On average: 2,900.00 kWh of electricity and 12,000.00 kWh of gas per year.
** $Green_tariff_def_EDF$
Rates are inclusive of VAT at 5%.


EDF Prepaid Tariffs

EDF also allows the use of Prepaid Meters. With this type of meter, rather than paying after your use, you top up your meter and the credit slowly depletes.

Costs associated with this tariff plan can be seen here:


Plan name Tariff type Type of fuel Is the tariff live? Standing charge (p/day) Unit rate cost (p/kWh) Average total annual cost (£/year) Exit cost (£/fuel) Green tariff?**
/ Prepayment Variable Electricity 31.34 p* 31.34 p* £ 1,023.33* £ 0.00 ✖️
/ Prepayment Electricity 31.76 p* 31.76 p* £ 1,037.04* £ 0.00 ✖️
/ Prepayment Variable Gas 36.33 p* 2.97 p* £ 488.98* £ 0.00 ✖️
/ Prepayment Gas 35.25 p* 3.95 p* £ 602.87* £ 0.00 ✖️

* Please note that these prices are national averages and can vary significantly from one region to another. Despite the current volatility of the market, we attempt to maintain this pricing information as up-to-date as possible. Prices and availabilities are therefore updated on a weekly basis. To get the most accurate information possible, you can call our experts today that will give you the current prices for your location.
* Based on the Typical Domestic Consumption Values (TDCV) defined by Ofgem. On average: 2,900.00 kWh of electricity and 12,000.00 kWh of gas per year.
** $Green_tariff_def_EDF$
Rates are inclusive of VAT at 5%.


EDF Economy 7 Tariffs

EDF also has Economy 7 plans available for people who have an economy 7 meter.

As mentioned previously, these tariffs have two separate unit rates, one for peak hours of consumption and another for off-peak.

Pricing on these tariffs can be seen here:


Plan name Tariff type Type of fuel Is the tariff live? Standing charge (p/day) Day Rate (p/kWh)* Night Rate (p/kWh)p* Average total annual cost (£/year) Exit cost (£/fuel) Green tariff?**
/ Standard Variable Economy 7 27.48 p* 24.15 p* 13.65 p* £ 672.83* £ 0.00 ✖️
/ Fixed
12 months
Economy 7 27.48 p* 21.47 p* 11.01 p* £ 595.60* £ 15.00 ✖️
/ Fixed
24 months
Economy 7 27.48 p* 24.95 p* 13.78 p* £ 687.87* £ 15.00 ✖️
/ Prepayment Variable Economy 7 31.42 p* 21.82 p* 10.52 p* £ 609.91* £ 0.00 ✖️
/ Prepayment Economy 7 31.84 p* 24.93 p* 11.93 p* £ 680.93* £ 0.00 ✖️

* Please note that these prices are national averages and can vary significantly from one region to another. Despite the current volatility of the market, we attempt to maintain this pricing information as up-to-date as possible. Prices and availabilities are therefore updated on a weekly basis. To get the most accurate information possible, you can call our experts today that will give you the current prices for your location.
* Based on the Typical Domestic Consumption Values (TDCV) defined by Ofgem. On average: 2,900.00 kWh of electricity and 12,000.00 kWh of gas per year.
* Based on the TDCV estimation that the average Economy 7 tariff user consumes around 58% of his energy on peak and 42% off peak.
** $Green_tariff_def_EDF$


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Fuel mix: Where does EDF Energy get their energy from?

EDF Energy is the largest provider of low-carbon electricity in the UK, and the business is committed to investing in nuclear energy to power UK homes and businesses. The company has eight nuclear power stations that power a fifth of the UK’s electricity, but the company also invests in other energy sources, including:

  • Independent power generators
  • The wholesale energy market
  • Independent renewable generators

EDF Energy Maintenance Services

Does EDF offer any additional services?

Does EDF Energy have a boiler service?

EDF offers an inspection service for your boiler and controls to make sure that it is operating safely. EDF Energy offers the following services for your boiler:

  • A visual inspection to identify any leaks or corrosion
  • An optimal gas pressure check
  • A full service report
  • A flue test to ensure that your boiler is not emitting any unsafe substances, such as carbon monoxide

Does EDF Energy have a ‘Feed-in’ tariff plan?

EDF Energy offers customers a ‘Feed-in’ tariff, in which users can receive money from their energy supplier for generating electricity from a low-carbon or renewable source. EDF will pay customers a set rate for each unit of electricity they generate and will receive a further amount from their FIT Licensee for the energy they export back into the grid.

The company has a variety of renewable heat options available, as well as their associated cost savings and free support from renewable energy professionals. The company has a selection of renewable heat pumps for sale, as well as electric vehicle chargers and solar panel installation services so that customers have the tools available to generate more of their own renewable energy.

Does EDF have energy plans for businesses?

EDF Energy supplies energy to business and domestic customers all over the UK and is known as one of the ‘Big Six’ energy suppliers.

EDF Energy offers the following business energy deals:

Tariff Benefits Payment Exit fees
Fixed for Business tariff – Fixed energy costs for the first four years – At the end of the fixed term, the tariff will be automatically renewed to Easy Fix – Cheaper than standard variable tariff Direct debit, cash or cheque Yes
Freedom for Business tariff – You are able to switch to a different product whenever you want – Prices can vary (notice will be given) Direct debit, cash or cheque No
American Express Fixed for Business tariff – Fixed electricity and gas prices for the first three years – Every £1 spent on energy is rewarded by one American Express Membership point – Price increase protection – Cheapest business tariff for a fixed term Direct debit, cash or cheque Yes

EDF Energy’s business tariffs are available in variable and fixed long and short term contracts. Before you decide on the business energy contract that’s right for you, take note of the following:

  • Flex purchasing contracts give customers more control
  • Different tariffs have different usage allowances
  • Low carbon business electricity deals are available without any extra cost

Does EDF have good customer reviews?

According to Trust Pilot, EDF Energy has a rating of 4.3/5, based on over 10,000 customer reviews. 72% of customers rated it as ‘Excellent’ and the company’s Live Chat and text service feature has received particularly positive feedback due to its fast response time to customer enquiries. Customer reviews also praise the company’s £75 Amazon credit bonus and their straightforward method of switching energy tariffs.

Call us to switch your energy supplier for free!

0330 818 6225

Notice

FAQ

Can the price of my energy change throughout my contract?

The price of your energy will depend on the type of contract that you choose. EDF offers customers both a variable contract and a fixed price contract for between 1 and 4 years, so you can choose to either pay for the exact amount of energy that you consume or pay a fixed sum for a set period of time. For more information about EDF's contract terms, you can get in touch with them via the EDF contact number, which is 0333 200 5100.

What payment term options are available in 2020?

All customers are required to pay their bills by the set due date, which you can find on the first page of your itemised bill. Customers have a variety of payment options to choose from, including:

  • Direct Debit
  • Cash
  • Cheque
  • Prepayment

How do I provide meter readings?

Customers can provide EDF with meter readings using their EDF Energy login to access the EDF 'My Account' page. Once you've submitted your meter reading via your EDF login, you can also access other features, including balance checks.

What sources of renewable energy does EDF Energy use in 2020?

EDF Energy sources their renewable energy from a variety of sources, including:

  • Landfill gas
  • Biomass
  • Solar
  • Wind
  • Hydro

Updated on 15 Jun, 2022

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Alex

Energy Specialist & Copywriter