EDF Energy: Tariffs, Services & Reviews in 2022
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EDF Energy, known fully as Électricité de France, is the national French energy supplier owned and run by the government of France. EDF was first created in 1946 and is now amongst the largest energy suppliers in the globe. Given its size and strong financial backing, EDF earned recognition as one of the UK’s “Big 6” energy suppliers shortly after it entered the UK market in 2002. If you are interested in switching your energy supply to one of the most stable and reliable energy companies in the UK, EDF may be the right supplier for you.
Last update: November 2022
We Consider EDF To Be A Stable Supplier
As you may have heard on the news, the UK energy market is currently under an immense amount of stress as a result of a global gas shortage driving up costs and putting several energy suppliers out of business. However, we have designated EDF as a stable supplier at the moment because of its strong financial performance as well as its positioning as one of the UK's "Big 6" suppliers. To learn more about this and stay updated on a daily basis you can read our page on the UK energy crisis.
| EDF Energy |  |
|---|---|
| Founded | 2002 |
| Client Email | customer_correspondence@EDFEnergy.com |
| Client Number | 0333 200 5100 |
| Log in | Log into your EDF Energy account here |
| Number of clients | 5 million |
| Postal Address | FREEPOST: EDF Energy – Plymouth |
A brief history of EDF
- EDF Energy first entered the UK in 2002 as a subsidiary of one of the largest energy companies in Europe, the French state-owned EDF Group (Electricité de France).
- EDF Energy currently serves over 5 million businesses, homes and public services in the United Kingdom, such as the UK Government, Royal Mail and the NHS.
- They are the largest low-carbon electricity generator in the UK and operates gas, coal and nuclear power stations while investing in the generation of renewable energy.
- EDF Energy’s customer service is verified by both uSwitch and the Citizens Advice Bureau, and the brand claims to be committed to creating a ‘cleaner, low-carbon future’.
EDF’s Prices across their range of plans
In the tables below you will find all tariffs available for new EDF customers available at the moment. The table breaks down the annual costs of each tariff’s annual total cost for electricity, gas and the overall total.
Below you can find the cost information associated with these tariffs.
| Plan name | Tariff type | Is the tariff live? | Average electricity annual cost (£/year) | Average gas annual cost (£/year) | Average total annual cost (£/year) | Exit fees (£/fuel) | Green tariff?** |
|---|---|---|---|---|---|---|---|
| / | Standard Variable | ❌ | £ 699.76* | £ 576.60* | £ 1,276.367* | £ 0.00 | ✖️ |
| / | Fixed 12 months |
❌ | £ 651.42* | £ 443.50* | £ 1,094.913* | £ 15.00 | ✖️ |
| / | Fixed 24 months |
❌ | £ 894.68* | £ 632.16* | £ 1,526.842* | £ 15.00 | ✖️ |
| / | Prepayment Variable | ❌ | £ 1,023.33* | £ 488.98* | £ 1,512.305* | £ 0.00 | ✖️ |
| / | Prepayment | ❌ | £ 1,037.04* | £ 602.87* | £ 1,639.914* | £ 0.00 | ✖️ |
Prices vary from one city to another, so we display national averages
* Based on 2,900.00 kWh of ⚡ and 12,000.00 kWh of 🔥 per year on average
** A tariff is considered a Green tariff when the supplier injects in the grid the same amount of renewable energy that is consumed.
Including 5% of VAT.
EDF Variable Rate Tariffs
EDF has one standard variable tariff for variable rates. The advantage for having a variable rate is the flexibility in switching plans. This comes at a cost though, which is the chance of higher rates if the market price is higher.
The costs associated with this tariff can be seen here:
| Plan name | Tariff type | Type of fuel | Is the tariff live? | Standing charge (p/day) | Unit rate cost (p/kWh) | Average total annual cost (£/year) | Exit cost (£/fuel) | Green tariff?** |
|---|---|---|---|---|---|---|---|---|
| / | Standard Variable | Electricity | ❌ | 27.40 p* | 20.84 p* | £ 699.76* | £ 0.00 | ✖️ |
| / | Standard Variable | Gas | ❌ | 26.12 p* | 4.01 p* | £ 576.60* | £ 0.00 | ✖️ |
Prices vary from one city to another, so we display national averages
* Based on 2,900.00 kWh of ⚡ and 12,000.00 kWh of 🔥 per year on average
** A tariff is considered a Green tariff when the supplier injects in the grid the same amount of renewable energy that is consumed.
Including 5% of VAT.
EDF Fixed Rate Tariffs
EDF has several fixed rate tariff plans. We have an overview of them down below.
The pricing on these tariffs can be seen here:
| Plan name | Tariff type | Type of fuel | Is the tariff live? | Standing charge (p/day) | Unit rate cost (p/kWh) | Average total annual cost (£/year) | Exit cost (£/fuel) | Green tariff?** |
|---|---|---|---|---|---|---|---|---|
| / | Fixed 12 months |
Electricity | ❌ | 19.95 p* | 19.95 p* | £ 651.42* | £ 15.00 | ✖️ |
| / | Fixed 24 months |
Electricity | ❌ | 27.40 p* | 27.40 p* | £ 894.68* | £ 15.00 | ✖️ |
| / | Fixed 12 months |
Gas | ❌ | 21.48 p* | 3.04 p* | £ 443.50* | £ 15.00 | ✖️ |
| / | Fixed 24 months |
Gas | ❌ | 26.12 p* | 4.47 p* | £ 632.16* | £ 15.00 | ✖️ |
Prices vary from one city to another, so we display national averages
* Based on 2,900.00 kWh of ⚡ and 12,000.00 kWh of 🔥 per year on average
** A tariff is considered a Green tariff when the supplier injects in the grid the same amount of renewable energy that is consumed.
Including 5% of VAT.
EDF Prepaid Tariffs
EDF also allows the use of Prepaid Meters. With this type of meter, rather than paying after your use, you top up your meter and the credit slowly depletes.
Costs associated with this tariff plan can be seen here:
| Plan name | Tariff type | Type of fuel | Is the tariff live? | Standing charge (p/day) | Unit rate cost (p/kWh) | Average total annual cost (£/year) | Exit cost (£/fuel) | Green tariff?** |
|---|---|---|---|---|---|---|---|---|
| / | Prepayment Variable | Electricity | ❌ | 31.34 p* | 31.34 p* | £ 1,023.33* | £ 0.00 | ✖️ |
| / | Prepayment | Electricity | ❌ | 31.76 p* | 31.76 p* | £ 1,037.04* | £ 0.00 | ✖️ |
| / | Prepayment Variable | Gas | ❌ | 36.33 p* | 2.97 p* | £ 488.98* | £ 0.00 | ✖️ |
| / | Prepayment | Gas | ❌ | 35.25 p* | 3.95 p* | £ 602.87* | £ 0.00 | ✖️ |
Prices vary from one city to another, so we display national averages
* Based on 2,900.00 kWh of ⚡ and 12,000.00 kWh of 🔥 per year on average
** A tariff is considered a Green tariff when the supplier injects in the grid the same amount of renewable energy that is consumed.
Including 5% of VAT.
EDF Economy 7 Tariffs
EDF also has Economy 7 plans available for people who have an economy 7 meter.
As mentioned previously, these tariffs have two separate unit rates, one for peak hours of consumption and another for off-peak.
Pricing on these tariffs can be seen here:
| Plan name | Tariff type | Type of fuel | Is the tariff live? | Standing charge (p/day) | Day Rate (p/kWh)* | Night Rate (p/kWh)p* | Average total annual cost (£/year) | Exit cost (£/fuel) | Green tariff?** |
|---|---|---|---|---|---|---|---|---|---|
| / | Standard Variable | Economy 7 | ❌ | 27.48 p* | 24.15 p* | 13.65 p* | £ 672.83* | £ 0.00 | ✖️ |
| / | Fixed 12 months |
Economy 7 | ❌ | 27.48 p* | 21.47 p* | 11.01 p* | £ 595.60* | £ 15.00 | ✖️ |
| / | Fixed 24 months |
Economy 7 | ❌ | 27.48 p* | 24.95 p* | 13.78 p* | £ 687.87* | £ 15.00 | ✖️ |
| / | Prepayment Variable | Economy 7 | ❌ | 31.42 p* | 21.82 p* | 10.52 p* | £ 609.91* | £ 0.00 | ✖️ |
| / | Prepayment | Economy 7 | ❌ | 31.84 p* | 24.93 p* | 11.93 p* | £ 680.93* | £ 0.00 | ✖️ |
Prices vary from one city to another, so we display national averages
* Based on 2,900.00 kWh of ⚡ and 12,000.00 kWh of 🔥 per year on average
* Assuming the average Economy 7 tariff user consumes around 58% of his energy on peak and 42% off peak.
** A tariff is considered a Green tariff when the supplier injects in the grid the same amount of renewable energy that is consumed.
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Fuel mix: Where does EDF Energy get their energy from?
EDF Energy is the largest provider of low-carbon electricity in the UK, and the business is committed to investing in nuclear energy to power UK homes and businesses. The company has eight nuclear power stations that power a fifth of the UK’s electricity, but the company also invests in other energy sources, including:
- Independent power generators
- The wholesale energy market
- Independent renewable generators
Does EDF offer any additional services?
Does EDF Energy have a boiler service?
EDF offers an inspection service for your boiler and controls to make sure that it is operating safely. EDF Energy offers the following services for your boiler:
- A visual inspection to identify any leaks or corrosion
- An optimal gas pressure check
- A full service report
- A flue test to ensure that your boiler is not emitting any unsafe substances, such as carbon monoxide
Does EDF Energy have a ‘Feed-in’ tariff plan?
EDF Energy offers customers a ‘Feed-in’ tariff, in which users can receive money from their energy supplier for generating electricity from a low-carbon or renewable source. EDF will pay customers a set rate for each unit of electricity they generate and will receive a further amount from their FIT Licensee for the energy they export back into the grid.
The company has a variety of renewable heat options available, as well as their associated cost savings and free support from renewable energy professionals. The company has a selection of renewable heat pumps for sale, as well as electric vehicle chargers and solar panel installation services so that customers have the tools available to generate more of their own renewable energy.
Does EDF have energy plans for businesses?
EDF Energy supplies energy to business and domestic customers all over the UK and is known as one of the ‘Big Six’ energy suppliers.
EDF Energy offers the following business energy deals:
| Tariff | Benefits | Payment | Exit fees |
|---|---|---|---|
| Fixed for Business tariff | – Fixed energy costs for the first four years – At the end of the fixed term, the tariff will be automatically renewed to Easy Fix – Cheaper than standard variable tariff | Direct debit, cash or cheque | Yes |
| Freedom for Business tariff | – You are able to switch to a different product whenever you want – Prices can vary (notice will be given) | Direct debit, cash or cheque | No |
| American Express Fixed for Business tariff | – Fixed electricity and gas prices for the first three years – Every £1 spent on energy is rewarded by one American Express Membership point – Price increase protection – Cheapest business tariff for a fixed term | Direct debit, cash or cheque | Yes |
EDF Energy’s business tariffs are available in variable and fixed long and short term contracts. Before you decide on the business energy contract that’s right for you, take note of the following:
- Flex purchasing contracts give customers more control
- Different tariffs have different usage allowances
- Low carbon business electricity deals are available without any extra cost
Does EDF have good customer reviews?
According to Trust Pilot, EDF Energy has a rating of 4.3/5, based on over 10,000 customer reviews. 72% of customers rated it as ‘Excellent’ and the company’s Live Chat and text service feature has received particularly positive feedback due to its fast response time to customer enquiries. Customer reviews also praise the company’s £75 Amazon credit bonus and their straightforward method of switching energy tariffs.
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FAQ
Can the price of my energy change throughout my contract?
The price of your energy will depend on the type of contract that you choose. EDF offers customers both a variable contract and a fixed price contract for between 1 and 4 years, so you can choose to either pay for the exact amount of energy that you consume or pay a fixed sum for a set period of time. For more information about EDF's contract terms, you can get in touch with them via the EDF contact number, which is 0333 200 5100.
What payment term options are available in 2020?
All customers are required to pay their bills by the set due date, which you can find on the first page of your itemised bill. Customers have a variety of payment options to choose from, including:
- Direct Debit
- Cash
- Cheque
- Prepayment
How do I provide meter readings?
Customers can provide EDF with meter readings using their EDF Energy login to access the EDF 'My Account' page. Once you've submitted your meter reading via your EDF login, you can also access other features, including balance checks.
What sources of renewable energy does EDF Energy use in 2020?
EDF Energy sources their renewable energy from a variety of sources, including:
- Landfill gas
- Biomass
- Solar
- Wind
- Hydro
Updated on 11 Nov, 2022
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Alex
Energy Specialist & Copywriter
