Green Network Energy: A guide

Switch Plan disclaims that they are not in partnership with Enstroga

Switch Plan disclaims that they are not in partnership with Enstroga

Established in Italy 2003, the energy supplier Green Network Energy entered the UK energy market in 2017. Between the two countries they had around one million customers before ceasing trading in January 2021. Their key USP was to provide the ‘Italian touch’ to energy provision to customers in the UK, with English speaking representatives and a website in both languages. After ceasing trading earlier in 2021, their 350,000 customers were transferred to EDF Energy. If you were a Green Network Energy customer, then your account will have automatically been transferred to EDF. They should have been in touch with you to inform you that the change has happened. EDF have agreed to honour existing terms and transfer customers onto tariffs that closely match the Green Network Energy tariffs. They also guarantee that most customers can now save on their energy bills . That means that your service and contract will remain the same for the agreed term and only the name of the provider will be different. However, when your term is up you may be transferred to the standard variable rate at EDF. But, once you have been transferred and informed by EDF you will be free to switch your tariff to another provider. If you would like help finding a suitable supplier, get in touch with our team. Let’s also take a closer look at who Green Network Energy were and what made them different.
Last update: June 2022

As you may have heard on the news, the UK energy market is currently under an immense amount of stress as a result of a global gas shortage and the Ukranian war, driving up costs and putting several energy suppliers out of business. To learn more about this and stay updated on a daily basis you can read our page on the UK energy crisis.

Green Network Energy tariffs & prices

The good news for Green Network Energy customers is that almost without exception they will now be paying less for their energy. Of course, this may be subject to regional variations and it does depend on usage. You will now be placed on one of six tariffs with EDF that most closely resemble your prior deal. EDF says it will guarantee that the new tariff will be cheaper.

Green Network Energy customers were spread out across around 100 different tariffs, so EDF are aiming to make the process simpler. Importantly, the new EDF tariffs do not have exit fees so you will be able to switch for free should you want to.

When did Green Network Energy stop trading?

Green Network Energy have not given a specific reason for ceasing trading but they are one of around 20 energy companies that have done so since 2018. It is a very competitive market place and often energy companies can over stretch themselves in an effort to reach new customers.

Will my terms have changed?

Although you will be switched to a new EDF tariff, the terms of your deal will remain the same and you will most likely end up saving money on your energy bills.

Can I switch?

Although Ofgem advised Green Network Energy customers not to switch initially while they appointed a new supplier, once this transition has been finalised and your new account with EDF has been confirmed you are free to switch without any exit charges.

What made Green Network Energy different?

The company aimed to place customer service at the head of its branding, and also offered tariffs that were environmentally friendly. They also aimed to bring an ‘Italian touch’ to the UK energy market.

Green Network Energy fuel mix

The Green Network Energy fuel mix was as follows:

  • Coal – 4.5%
  • Gas – 30.9%
  • Nuclear – 9.3%
  • Renewable sources – 53.4%
  • Other Fuels – 1.9%

Did Green Network Energy have smart meters?

Green Network Energy used second generation smart meters, meaning if you already had a first gen smart meter you lost some functionality. But if you made the switch over to a second gen model you could reap all the benefits.

What happens now after EDF has taken over Green Network Energy customers?

EDF stepped in to help customers after Green Network Energy ceased trading in January 2021, taking on the 360,000 domestic customers as well as a smaller number of non-domestic customers. EDF agreed to protect any money a customer may be owed. In addition, existing credit on accounts will be transferred across to new accounts with EDF.

EDF confirmed that Green Network Energy’s customers will see a price decrease, and that they will also provide Warm Home Discount to eligible customers. The energy supply will continue as normal and EDF will contact customers directly to let them know if any further action is needed.

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Updated on 16 Jun, 2022

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