Tag: Switch

There are an abundance of fixed energy tariffs on the market, and we can help you to find the perfect plan for your needs. But before we do that, you might well have some questions about fixed energy tariffs that we’ll do our best to answer here...

Are fixed energy tariffs a good idea?

We at papernest believe that a new energy plan is pretty much *always* a good idea. The Money Advice Service agrees with us, too! In fact, they estimate that the average household can save around £300 every year by switching supplier and tariff regularly. But it’s not just about switching tariffs. It’s about finding the right tariff for you. Which, depending on your news, may be a fixed energy tariff.

Fixed-rate tariffs certainly can be a good idea. Especially if you want to be able to more accurately predict your energy costs in the future. But before you can work out whether fixed energy tariffs are a good idea for you, let’s make sure we’re all on the same page...

What are fixed energy tariffs?

Fixed energy tariffs are energy plans where your gas and electricity prices are locked in for a set period of time. Your unit rates and daily standing charges are guaranteed to remain the same throughout the length of your contract. They are usually (but not always) cheaper than variable-rate tariffs.

How do fixed price energy tariffs work

It makes sense that energy suppliers are keen to retain their customers for longer periods of time. As such, they tend to bulk buy wholesale energy in order to secure more advantageous rates for customers who are willing to commit to a longer term energy contract.

A fixed energy tariff usually lasts for either 12 or 24 months, although there are some that are longer. You can still leave one of these contracts early. However, you may incur a fee for doing so.

What are the benefits of fixed-price energy tariffs?

A fixed-rate deal can be beneficial to energy consumers in a number of ways. Some of the key benefits of fixed energy tariffs include :

• They tend to be cheaper than variable-rate tariffs from the same suppliers
• They make it easy to predict your future energy costs and factor them into your budget
• You’ll never be surprised by unexpected price rises under the tariff
• Fixed energy tariffs usually include a dual-fuel discount
• Almost all energy supplier have at least one fixed energy tariff, so you have plenty to choose from
• Some longer term fixed energy tariffs include like smart tech or high street vouchers

What are the disadvantages of fixed-price energy tariffs?

The papernest team believe in helping you to make an informed decision. So while we’re happy to share the benefits of fixed energy tariffs, we also need to warn you of the potential disadvantages.

These include :

• If and when energy costs drop, you won’t benefit from the savings
• You may have to pay an early exit fee if you want to get out of your contract early
• After your fixed energy tariff expires your supplier may move you to a much more expensive default energy plan

The best fixed price energy tariffs

There are over 50 active energy suppliers in the UK, and most of them have at least one fixed energy tariff. So you have the luxury of choice when it comes to choosing the right one for you.

It’s difficult to say definitively what the best fixed energy tariff will be for your household, as everyone is looking for something different in an energy supplier. Some of us are motivated just by saving money, while others care just as much about a supplier’s green credentials or customer service record as they do about prices.

That’s why we strive to deliver the best energy plan to suit the unique needs of everyone that uses our service.

The cheapest fixed price energy tariffs

At the time of writing, these are the cheapest fixed energy prices available on the market.

Get in touch with the papernest team to see which is the cheapest energy plan for your unique needs.

What are the cheapest fixed electricity tariffs in the UK?

If you only want to switch your electricity plan, you can see the offers down below.

What are the cheapest fixed gas tariffs in the UK?

The same applies to gas. In the following list you'll find the three cheapest offers for fixed-rate gas tariffs.

How to compare fixed energy tariffs?

Obviously the easiest way to compare energy tariffs is to let the papernest team trawl through the market and find the best fixed energy tariff for your needs from dozens of suppliers all over the UK.

However, that doesn’t mean you can’t do your own homework. When comparing energy tariffs, you might want to ask yourself…

• Does this fixed energy tariff come with early exit fees?
• Does it use 100% renewable electricity?
• Does it use carbon-offset gas or green biomethane gas from plant / animal / farm waste?
• What plan will you be moved to when your fixed energy plan expires? Will you be moved to a default tariff, or will your supplier automatically move you to the best available rate?

Fixed-rate tariffs and exit fees: What you need to know

Early exit fees are attached to most, but not all, fixed energy tariffs. You will likely need to pay one of these charges if you leave your tariff before the contract is up. These can range between £5 and over £50 per fuel. This should be factored in when you decide to switch energy tariffs. This fee may be offset by your savings on a new tariff, and some suppliers will even pay your early exit fee for you.

Although there are some suppliers (such as Octopus Energy) who do not charge early exit fees for their fixed energy tariffs, there are many that do.

It’s important to note that according to Ofgem’s rules, you can switch suppliers within 60 days of your contract’s end date without incurring an early exit fee.

How long should I fix my energy tariff for?

That really depends on your priorities. Are you looking to save as much money as possible on your energy bills? Or do you want to maintain predictable energy costs in the future. Longer term fixed-rate energy deals tend to be more expensive than shorter term 12 month fixed energy tariffs. However, the rates that you get this year may be better than anything you can find in 2 years’ time. If you’re looking for the cheapest deals for right now, and not necessarily thinking about the future, a 12 month fixed plan may be a safer bet.

You should also consider whether you intend to move house during the duration of your fixed energy plan. You may or may not be charged an early exit fee, even if you’re moving home. It all depends on your energy supplier.

What other options are available if I choose a fixed-rate tariffs?

The great thing about fixed energy tariffs is that because so many suppliers offer them, there’s something for every kind of energy consumer. Even within the realm of fixed energy tariffs, there are lots of subcategories including :

• Dual-rate or single-rate tariffs (for Economy 7 and Economy 10 meters)
• Green / renewable energy tariffs
• Single and dual-fuel energy tariffs
• Paperless energy tariffs (these are cheaper because there’s no need to print and send bills)
• Online-only energy tariffs (these are cheaper because there are no call centre costs)

When to get a fixed energy deal

Energy costs rise and fall in line with the cost of wholesale energy. As such, prices are in a constant state of flux. While the papernest team will always get you the best available deal all year round, savvy consumers may want to keep an eye on the market. When energy plans start disappearing, it’s a sign that the cost of wholesale energy is rising. This is usually around winter time as the demand for energy is higher (and so are the costs).

As such, the latter half of the year tends to be the best time to fix in your prices.

Why do I need to know when my fixed plan ends?

It’s very important to keep an eye in when your fixed energy deal ends. When it expires, your supplier will likely move you to a standard variable-rate tariff by default. This could result in you paying much more for your energy.

And we can’t have that!

Set a reminder for yourself around 60 days before your fixed energy tariff is due to expire. The Papernest team can find you the cheapest energy deal on the market as quickly as possible. You’ll be able to switch tariffs within this timeframe without paying a penny in early exit fees.

What happens at the end of a fixed-rate tariff?

At the end of your fixed-rate tariff you’re moved to a new energy plan. Some suppliers will automatically move you to the best value energy tariff that they offer… but more often than not, you’ll be bumped to a standard variable tariff that may be much more expensive. Which is why time is of the essence when your fixed energy plan draws to a close.

Should I choose a fixed or variable energy tariff?

A variable energy tariff has rates that fluctuate with the price of online energy. And some variable energy tariffs are much better value for money than others. The advantage of variable energy tariffs, however, is that you can switch away from them at any time without early exit fees.

Ultimately, the choice is yours.

However, the papernest team will take the time to get to know your needs and circumstances before matching you to the perfect energy tariffs for your needs.

How else can I control my energy prices?

As well as choosing a fixed-rate tariff, you can control your energy prices by asking your supplier to install a smart meter. Although this won’t necessarily save you any money on its own, it does save you from expensive estimated bills. You’ll also never need to take a manual meter reading again, as your energy usage is automatically communicated to your supplier.

Smart meters also come with an In Home Display Unit (IHDU). This allows you to see your energy usage much more clearly, so you can identify how much energy certain devices and appliances use, as well as tracking the effects of energy-conserving efforts and devices in real-time.

How to switch to a fixed energy deal

Switching to a fixed energy deal couldn’t be easier. Just contact the papernest team with your current address, the name of your current supplier and plan, and a rough estimate of your usage.

We can use this to calculate the best possible variable plan for you, and let you know exactly how much you could save.

Want to know more ?

• What to know about dual fuel energy tariff ?
• What is economy 7 ?
• What is economy 10 ?
• How to install prepayment meter ?

To see which energy suppliers in the UK participate in fixed tariffs, check out the list below:

1. ESB Energy
2. Zog Energy

Reading boiler cover reviews from UK energy consumers can help you to make a better-informed decision. Boiler cover reviews can supplement what you already know about a provider’s plans and levels of cover to ensure that you’re making the best possible choice for your household.

The papernest team is always here to ensure that you’re getting the best possible boiler cover plan for your money. Combine our advice with reading some boiler cover reviews, and you can rest easy knowing that you’re getting the best possible value from your boiler cover and energy plan combined.

How much does boiler cover cost?

The cost of your boiler cover will depend on the provider you choose and the level of cover you decide on.

According to an independent survey in 2020, UK households pay an average of £288 per year, inclusive of annual servicing. This amounts to an average cost of £24 per month or around 80p per day.

Given the cost of a repair if something should go awry with your boiler, your pipes, or your controls, that’s a pretty reasonable price to pay. What’s more, there are many cover providers that charge significantly less than this national average, so you can enjoy peace of mind for less.

Reducing the cost of boiler cover

Here are some ways you can reduce the cost of boiler cover in the UK:

1. Make sure you only pay for the kind of cover you need
2. Pay once a year if you can afford this. You pay slightly more if you spread the cost over the year.
3. Switch boiler cover providers regularly. Just like your energy plan, the papernest team can save you money on your boiler cover when you switch often. Switching regularly could save you anywhere between £72 and £228 per year.

Should I get boiler cover?

Unless your boiler is brand new, you’ll almost certainly benefit from boiler cover. The cost is fairly negligible (especially if your boiler is less than 7 years old).

However, the right policy can prevent you from having to pay for an expensive repair (or, worse still, a new boiler) if something goes awry. Policies can also be extended to your pipework and plumbing, and even your home’s wiring.

So you can find your own personal sweet spot between monthly expenditure and level of cover. Reading boiler cover reviews can also help to ensure that the lived experiences of real customers lives up to the claims that providers make on their websites.

Should I have an annual boiler service?

Yes, absolutely! First of all, having your boiler serviced annually will keep it working at peak efficiency, so you spend less on your heating bills. Secondly, servicing your boiler can reduce the risk of expensive repairs later down the line.

How to get cheap boiler cover

In some ways, your boiler cover is just like your energy plan. The longer you stay with the same provider, the less likely it is that you’re getting the best value for money from your cover.

The good news is that the papernest team can help you to find the cheapest boiler cover that suits your needs. Switching boiler cover providers regularly can save you in excess of £200 per year.

Best and worst boiler cover brands

If you’re new to the world of boiler cover, the sheer volume of providers and plans can be overwhelming. But that’s okay! The papernest team is here to help you navigate this potential minefield, helping you to save money without compromising on the level of cover you need.

We’ve trawled through boiler cover reviews from a range of suppliers to bring you the highs and the lows of the industry.

Who are the best and worst boiler cover brands?

It’s important to remember that the best and worst boiler cover brands are subjective. The best boiler cover brand for you may not be the best boiler cover provider for your next door neighbour. This is why the papernest team will take the time to get to know your needs and priorities so that we can find the perfect provider and plan for you.

That said, we can look at reviews from customers to ascertain which providers have the highest and lowest aggregate scores based on customer reviews. For each provider, we’ll look at what their cover includes, how their customers rate them on Trustpilot, and what exactly they’re saying about the brand (both positive and negative). So you can make a better-informed decision as a consumer.

As the below analysis will show, Hometree boiler cover is clearly one if not the best boiler cover provider.

Trustpilot reviews for boiler cover

Let’s compare some of the highest and lowest boiler cover policies on Trustpilot so you can choose a new policy with a clear idea of how you can expect to be treated as a customer.

Hometree boiler cover reviews

Hometree is one of the biggest and most trusted boiler cover providers in the country. Their cover includes:

• Maintenance cover for the boiler, its controls, and the supply pipe
• A call-out charge of £95 per visit (with unlimited call-outs)
• First year’s boiler service included
• Parts and labour included
• Emergency call centre open 24 hours a day

They have an aggregate customer score of 4.5 out of 5 on Trustpilot, putting them squarely in the realm of "Excellent". Out of 1,710 reviews:

• 1,449 (85%) were "Excellent"
• 113 (7%) were "Great"
• 16 (<1%) were "Average"
• 12(<1%) were "Poor"
• 120 (7%) were "Bad"

That’s 92% of customers rating the brand as above-average. Positive reviews focused on friendly and responsive service, reliable and punctual engineers, and fast issue resolution when repairs were needed. COVID-safe repairs were also lauded.

Negative reviews cited unresolved issues, long wait times and unresolved issues.

Below are some quotes taken from customer reviews on Hometree’s Trustpilot page:

• "Excellent website, easy and quick to speak to someone on phone with brilliant helpful and friendly customer service."
• "Hometree customer service is exemplary even during this Covid pandemic. The team is always there to help. I recommend them to all homeowners."
• "[The engineer] was excellent, nothing was too much of a problem for him, and he stayed until he was sure that our system was working as it should. I would have no hesitation in recommending their services."
• "In summary, 4 weeks on, toilet is still broken and I’m £95 out of pocket."
• "I have had 3 engineers visit and diagnose the problem, order parts, arrange for repairs and still the fault has not been rectified."

Hometree responds to 94% of negative reviews and usually responds within 2 days.

Intana boiler cover reviews

Intana is the trading name of Collinson Insurance Services. This is the company behind EDF’s boiler, heating plumbing and electrical insurance. Looking at their Trustpilot page may be easier than looking at EDF’s page where energy and boiler cover reviews are lumped in together.

Their cover includes:

• Emergency cover for your boiler and controls
• One boiler service included within your first year of cover
• £95 excess per claim
• No call-out charges
• Contribution of £500 towards replacing your boiler.
• Parts and labour costs covered
• 12-month guarantee on all parts included

Unfortunately, the reviews for Intana are less than stellar. The brand has only 38 reviews, of which:

• 1 (3%) was "Excellent"
• 0 (0%) were "Great"
• 1 (3%) was "Average"
• 0 (0%) were "Poor"
• 36 (95%) were "Bad"

This gives them an aggregate score of 1.5 out of 5 which puts Intana firmly in the realm of "Bad". Curiously, Intana has not claimed its Trustpilot page. As such, it has not responded to any negative reviews.

Below , we’ve included some quotes from customer reviews:

• "[The customer service agent] helped me over the phone to sort out a simple fix and was so lovely and helpful! Great service!"
• "I wrote a very bad review earlier. However, since then Intana have actually paid £500 towards my new boiler. and the payment arrived quicker than I would have expected. So, not all bad."
• "[Since December 2019] I'm still waiting for a service. Impossible to contact any who will take responsibility."
• "Broke my fully working boiler during a "service" and then refused to help me unless I paid the £50 excess!!!"
• "The cowboy plumbers they hire left a gaping hole in my shower. Recently received award against them from Financial Ombudsman."

EDF boiler cover reviews

As stated previously. EDF does not have a separate Trustpilot page for its boiler cover reviews. However, users can carry out a search for "boiler cover" to see where it pops up in customer reviews.

With this in mind, we’ve included some snippets from reviews left by EDF customers who have used the brand’s boiler cover provided by Intana / Collinson Insurance Services:

• "Morning of NYE 2020 boiler was leaking everywhere. Contacted the EDF insurance company and they sent a local engineer… Well impressed."
• "Went to put heating on yesterday and boiler wouldn’t light. Called up EDF and a lovely man came out at 6.45pm and boiler was fixed in 40 mins. The engineer was polite. Wore a mask and brought disinfectant wipes. Could not fault the service."
• "What a shambles between EDF and Collinson group. Signed up for the EDF boiler care tariff with 6 months free cover. Documents never arrived and cover was never started".
• "They made me wait all day and then no engineer turned up. They then tried to fob me off with some rubbish excuse. It was not going to cut it with me. They sent another company to come out at 8pm. They did fix the problem but it was an absolute shambles from the get go."
• "I called EDF who said they would arrange an engineer ASAP. After two days they called to say they were unable to find an engineer to attend for at least a month and asked me to arrange a repair myself & they would pay."

Homeserve boiler cover reviews

Homeserve is a well known and trusted boiler cover provider that provides nationwide service and offers 24/7 support. They provide plumbing and electric cover as well as boiler cover solutions.

Their cover includes all of the following:

• Breakdown cover for gas boiler and supply pipe
• Boiler health check
• Optional free boiler servicing
• No limit on the number of claims that can be made
• No claims value limit for boilers that are kept in good condition
• Cover can be upgraded to include central heating

They have an aggregate customer score of 4.1 out of 5 on Trustpilot, putting them at the upper end of "Great" and creeping into the boundaries of "Excellent". Out of 44,362 reviews:

• 30,992 (70%) were "Excellent"
• 5,834 (13%) were "Great"
• 2,024 (5%) were "Average"
• 1,471 (3%) were "Poor"
• 4,041 (9%) were "Bad"

As we can see, 83% of customers consider the brand better than average. Positive reviews cite professional and friendly engineers, a high standard of repair work, and excellent adherence to COVID-safety when carrying out repairs. Speed in making a repair and rectifying issues also popped up frequently.

The relatively few negative reviews focused on miscommunication around what was included in cover, mishaps that occurred during the repair process, and a frustrating lack of communication on Homeserve’s part. Homeserve have responded to 99% of negative reviews, usually responding within 24 hours.

We’ve included some snippets from customer reviews below:

• "I always find HomeServe very efficient, helpful & polite, nothing is to much trouble. Would highly recommend."
• "Very good service. Engineers knew their trade and adhered to COVID-19 government guidelines. Professional guys and friendly."
• "We have used HomeServe for years. Logging a request is really easy and the response is quick. Our plumber contacted us quickly,agreed a date/ time and turned up when said. He was polite and did a temporary repair. He order the new parts and returned within a couple of days to fix it completely. Overall really satisfied with the service. No fuss."
• "As a shielding 75 year old I was told yesterday to do the job myself by visiting B&Q."
• "This is a company that clearly has no communication. I am also out of pocket paying for a new pump and installation when this should have been covered under the policy. Plus the £60 callout fee. It's been a comedy of errors. every time I call I get told something different."

CORGI boiler cover reviews

CORGI is probably the biggest name in home-heating, and CORGI HomePlan, the brand’s boiler cover plan, has an excellent reputation.

CORGI HomePlan includes:

• Cover includes gas boiler, gas supply pipe, and central heating
• Additional cover is available for your supply pipes, plumbing and electrics
• Low excess of £60
• Annual boiler servicing including
• Unlimited call-outs
• Generous combined claims limit of £2,000 across boiler and central heating
• Cost of boiler repairs is capped at £300 in first 3 months

CORGI HomePlan has a very impressive aggregate customer score of 4.7 out of 5 on Trustpilot. This puts them at the upper end of "Excellent". The brand has a total of 22,884 reviews at the rime of writing.

Of these:

• 19,444 (75%) were "Excellent"
• 1,812 (18%) were "Great"
• 254 (1%) were "Average"
• 173 (<1%) were "Poor"
• 1,201 (5%) were "Bad"

93% of customers consider CORGI HomePlan’s offering to be above average. Positive reviews focus on the fast dispatch of engineers and great quality of repairs. Polite, professional and capable customer service is also a common feature, as is clear and consistent communication so that customers feel as though they are left in the loop.

Negative reviews are few and far between, accounting for 5% of the total reviews left. They focus on delays and lack of contact from the provider, inconsistent diagnoses from engineers, declined claims, and administrative errors.

CORGI responds to 99% of negative customer reviews on Trustpilot, and does so within 24 hours or less.

Below are some excerpts from customer reviews left on Trustpilot:

• "Engineer was quick to respond after initial request and appointment made to suit both parties. Fault was intermittent but the engineer did all the checks and a good outcome was achieved."
• "Boiler service completed by Corgi home plan… The Engineer was very knowledgeable and friendly and did a good job checking the boiler flue gasses, internal components and filter. A clean and tidy job."
• "Staff that came were polite and did good work. Lady on phone extremely helpful. Altogether very satisfied with things from start to finish."
• "Cancellation was mishandled and a much larger amount (£150.21 instead of £30.21) was taken from my bank account 7 days earlier than told."
• "My parents, aged 88 years old and 86 years years old have now been left with no central heating or hot water for 10 days.. Do you think is acceptable because I do NOT!"

Domestic & General boiler cover reviews

Boiler brand Worcester offers boiler cover in conjunction with Domestic & General. The cover is very comprehensive. Let’s take a closer look.

Cover includes:

• Maintenance and care for both the boiler unit and controls.
• Annual servicing included
• Up to £1,500 worth of repairs included
• A contribution of up to £750 towards a replacement boiler if yours is deemed beyond economical repair
• 24 hour support from a UK-based call centre
• Access to over 300 registered Gas Safe engineers.

Domestic & General’s boiler cover has an impressive aggregate score of 4.7 out of 5 (the upper end of "Excellent"), making it one of the highest-rated on the market, although there are relatively few reviews for the brand when compared to others on our list.

Out of 124 reviews:

• 114 (92%) were "Excellent"
• 4 (3%) were "Great"
• 1 (<1%) was "Average"
• 2 (2%) were "Poor"
• 3 (2%) were "Bad"

That’s 95% of customers rating the service as above average. Positive reviews mention helpful and knowledgeable customer service staff, friendly and professional engineers, fast issue resolution, and quick responses from frontline staff.

The handful of negative reviews mention delayed services, miscommunications about costs, and disputes about the quality of the work. It’s worth mentioning that all 3 of the "Bad" reviews appear to have been left by the same reviewer. Domestic & General has not responded to negative Trustpilot reviews for the past 12 months.

As always, we’ve selected some excerpts from customer reviews below:

• "Their work is second to none, very clean and tidy, no mess. The price quoted for the Worcester 30i was excellent. I would highly recommend Domestic and General."
• "Can’t thank Domestic and General heating enough for their fitting of my new boiler at the last minute and the engineer and helper were so polite 100% recommended."
• "Arrived 8am and all completed by 11.45am. I thoroughly recommend this company. Thank you so much."
• "They make a date for my service then they keep cancelling but still paying over £20 a month for my service."
• "I had my boiler replaced by Domestic & General. The boiler is working OK but during the fitting there were unfortunately some issues which led to water leakage and damage to walls and ceiling. After some chasing D&G sent out someone to redecorate and repair the damage for which I am grateful. Overall the company has been helpful during the process."

Best boiler cover reviews

As we can see, Trustpilot is a great source for boiler cover reviews. Click Here to visit the homepage. It not only allows you to get an overview of customer sentiment by checking out the aggregate review scores, it also has lots of qualitative data that allows you to see the good, the bad, and the ugly in terms of how customers feel about their boiler cover providers.

But who gets the best boiler cover reviews?

We list the highest-rated suppliers in the table below:

Where else can you find boiler cover reviews in the UK?

Trustpilot is a very reliable source of boiler cover reviews. But by no means is it the only resource available. For those who want to dig a little deeper, we also recommend reviews.io.

There are fewer reviews posted, and because service providers don’t actively solicit for reviews on the platform, they tend to skew a little more towards the negative.

Rightly or wrongly, consumers tend to be more likely to leave reviews when they’ve had a negative experience.

Can I get cover for an older boiler?

Yes. Some providers will cover older models. However, you may have to spend a little extra, as cover providers will want to mitigate their risk. If your boiler is over 7 years old, you may find that you are not eligible for cover with some providers. Still, you may not be ready to throw in the towel with your old boiler.

We suggest trying:

• Corgi HomePlan
• Baxi Maintenance and Support Plan
• Aviva Heating Plan
• British Gas HomeCare

You may find that both your premium and your excess are higher if your boiler is 7-10 years old or more.

Types of boiler cover

The beauty of boiler cover is that there are so many providers and so many different types of cover, that it’s easy to find the perfect plan for your needs. Especially with the papernest team by your side.

We can help you to get a level of cover that’s right for your home without unbalancing your carefully planned household budget.

Let’s take a look at the types of cover available:

Basic Boiler Cover

This is an entry-level boiler cover policy that covers repairs to your boiler unit in the event of a fault or breakdown. It may also include a contribution towards the cost of a new boiler.

These plans only apply to the boiler unit and controls. At least one service will also usually be covered.

Most policies will also cover the heat exchanger. Many providers offer 24/7 call-outs. However, you should not take this feature for granted and always check that it’s included in your policy.

These plans do not include pipework, radiators or the rest of your home’s central heating infrastructure. For this you will need...

Boiler and Central Heating Cover

As well as covering all of the above, other parts of your home’s heating apparatus like radiators, flue and pumps are also covered.

These policies do not include general maintenance tasks such as bleeding or removing sludge from radiators.

Boiler Central Heating and Wiring Cover

Boiler, central heating and wiring cover policies cover repairs to wiring and electrics as well as your boiler unit, controls, and central heating. Some will also include cover for your plumbing and drains.

Of course, monthly premiums are higher for these plans. However, they can be seriously useful when you’re afflicted by electrical issues that are not your fault.

There’s huge variation between what’s covered by different providers. For instance, policies may or may not include damage done by pets or pests, whole others may not cover external wiring.

Let the papernest team find the perfect boiler cover for you!

We’re not just obsessed with finding you the perfect energy plan. We can also scour the market for the perfect boiler and heating plan for your needs. You can count on us to find the level of cover you need at a price you’ll love.

Want to know more?

Call us today on 0330 818 6225.

We’re available from 8am to 6pm.

Switching from a prepayment meter to a direct debit could save you money and make it easier to manage your account. Here we’ll look at the potential benefits of switching from prepayment meter to direct debit, and what you’ll need to consider before making the switch.

Is direct debit cheaper than prepayment meter?

Potentially, yes! Tariffs for prepayment meters are typically more expensive. Although the Papernest team will always try and find the best deal for prepayment customers. Direct Debits are advantageous to energy consumers as they make it easier for them to manage their cash flow. Not to mention saving money on the costs associated with sending out paper bills, and chasing up late payments. Suppliers are happy to incentivise customers to pay by direct debit by offering more attractive rates.

A prepayment meter can give you more control over your energy usage. But you can expect to pay more for the privilege.

But before we go into the relative merits of prepayment meters, credit meters and direct debits, let’s start at the very beginning...

What is a prepayment meter?

A prepayment meter is an energy meter that not only records your energy consumption, it has the ability to restrict supply of electricity and gas to your home if you don’t have enough credit. With a prepayment meter, energy consumers pay for their gas and electricity on a Pay As You Go basis. Each meter has a smart card or key that can be topped up with credit at any [Payzone store](https://storelocator.payzone.co.uk/) or [Post Office](https://www.postoffice.co.uk/branch-finder). You can also top up online via your supplier’s website, or via their mobile app. Most suppliers will also allow you to top up over the phone.

What is a credit meter?

A credit meter, on the other hand, simply records your energy use. It does not need to be topped up. However, if you pay for your energy by direct debit, it’s pertinent to take regular meter readings on the same date each month. This will ensure that you are billed accurately. Otherwise, your bills will be based on estimates which in turn are based in historic energy usage in your home. Which, if you haven’t been in your home long, may not necessarily be *your* usage.

A smart meter can ensure that your bills are always accurate as it transmits your energy usage directly to your supplier.

Whether you have a credit meter or a prepayment meter, your energy tariffs fall into two broad camps. You can choose a fixed-rate tariff or a variable-rate tariff. The former locks in your energy costs for a fixed period (usually 12 or 24 months). A variable-rate tariff, on the other hand, rises and falls with the cost of wholesale energy.

Cheapest prepayment deals

Whether you have a prepayment meter or a credit meter, it’s important to keep switching to ensure that you’re getting the best value for money. The Papernest team are always on hand to help you find the perfect energy tariff for your needs.

It’s important to note that the cheapest deal for you depends on your location, needs and usage. However, using national average unit rates and assuming median average energy consumption of 12,000 kWh per year for gas and 2,900 kWh for electricity, we can identify some of the cheapest prepayment deals on the market.

Cheapest credit meter deals

So, how do the cheapest prepayment meter deals stack up against the cheapest credit meter deals? First of all, it’s important to note that getting the cheapest rates invariably means paying by direct debit. However, in the table below, you can find some of the cheapest fixed-rate energy deals on the market. These also assume UK average energy rates and consumption of 12,000 kWh of gas and 2,900 kWh of electricity per year. You can see the savings in relation to the energy price cap for credit meters which currently stands at £1,042 per year for both fuels.

The cheapest variable-rate energy deals can be found in the following table :

Why is prepayment more expensive?

Energy suppliers tend to give the best energy rates to customers who pay by direct debit. Energy companies operate on razor thin profit margins, which is part of the reason why so many of them have gone out of business lately.

When they know that they’re going to be getting a set amount of money from each customer, it’s much easier for them to manage their cash flow. And if a customer’s paying too much? No problem! They can simply save their credit for a time when their energy use is higher, or request a refund. Some suppliers will even pay interest on the credit that you build up with them.

How do I change from prepayment meter to credit meter?

Perhaps you’ve moved into a home with a prepayment meter and hate having to top up. Maybe your energy supplier moved you to a prepayment meter because of a debt that’s since been repaid. Whatever your reasons, you may find that your prepayment meter isn’t working for you. Here we’ll look at your available options...

Can you switch from prepayment meter to direct debit?

In most cases, yes. A supplier will switch you from a prepayment meter to a credit meter with a direct debit tariff as long as there are no prohibitively large outstanding debts to either themselves or your previous supplier. However, as we’ll discuss later, a charge may be incurred for this.

Prepayment meter vs direct debit : Which is better?

That’s a tricky question to answer, because every energy consumer has a slightly different interpretation of what’s "better". Some of us are motivated entirely by saving money, while others prefer to feel in control of their energy spend and find it easier to get this feeling when they have a prepayment meter.

Perhaps the best thing to do is look at the potential advantages and disadvantages of switching to direct debit so that you can make an informed decision for yourself.

Advantages of switching to direct debit

If you choose to switch to a direct debit, you’ll enjoy a lot of potential advantages including :

• Cheaper energy bills because direct debit tariffs usually have the best rates
• A more predictable energy spend (as long as your usage is in line with your direct debit
• There’s a better range of tariffs and suppliers to choose from
• If your account is consistently in credit, some suppliers will even pay you interest on your credit

Disadvantages of switching to direct debit

Just be aware that there may be some things that you miss about your prepayment meter if you switch to a direct debit. For instance :

• Energy usage with a prepayment meter is capped, unlike with a credit meter
• If your energy usage exceeds the estimates you provided when you signed up for your tariff, you could get an unpleasant surprise when your bill arrives
• You’ll need to keep taking meter readings (or ger a smart meter) to ensure that your direct debit adequately covers your usage

My new home has a prepayment meter. What do I do?

If you move into a new home with a prepayment meter, the first thing you need to do is contact your supplier. Let them know that you have moved in and request a new key or card. We’d advise against using the previous occupant’s key or card without letting your supplier know first. This is because the previous occupant may have driven up a substantial debt that you don’t want to be liable for.

While you’re waiting for your new key or card, you can always top up online, in-app or over the phone. Once your new card arrives, insert it into your meter to activate it. You can now top it up at any Payzone location or Post Office.

How much does it cost to switch from a prepayment meter to a credit meter?

Switching from a prepayment meter to a credit meter may or may not incur a charge. And this charge can vary depending on your supplier. However, according to Citizens Advice, your supplier cannot charge you to switch from a prepayment meter to a credit meter if it is unsafe or impractical for you to remain on Pay As You Go. If your meter is difficult to access, read or top up, you can make an argument that it’s beneficial for you to change to a credit meter or (better yet) a smart meter.

Even if your supplier charges you to replace your meter, this cost may be offset by your savings on a new tariff. You can always count on the Papernest team to find the best value tariff on the market.

Who arranges the installation of the new meter?

Your supplier will take care of the installation of your new meter. They will be in touch to let you know how to stay COVID-safe throughout the installation process, and let you know of safety precautions that your engineer will take to ensure your safety.

Can I change my prepayment meter for free?

The reality is that most suppliers will allow you to switch your prepayment meter for a credit meter without a fee. All of the "Big 6" energy suppliers (British Gas, E.On, N Power, SSE, EDF and Scottish Power) will allow you to switch meters free of charge. The only condition may be that you have no outstanding debts to the supplier, or any previous suppliers. Suppliers may run a credit check to confirm this.

Do energy companies run a credit check?

If you request to switch from a prepayment meter to a credit meter or smart meter with a direct debit, your supplier may run a credit check on you first. However, if you’d prefer that they not do this (e.g. if you’re worried about the effects of a "hard" check on your credit score), your supplier may be willing to forego this if you offer to pay a deposit instead. Your supplier will base this on the energy consumption of households like yours over the space of 3 months. This will usually be between £150 and £300. However, it may be more.

Why do energy companies run a credit check?

Essentially, it’s to mitigate their risk. When you have a prepayment meter, your energy use is capped, and you only pay for the energy you use. When you have a credit meter, your energy use could (theoretically) far exceed what you pay for in your Direct Debit. Energy companies run a credit check to ensure that you don’t have a history of running up unpaid energy debts.

How can I improve my credit score?

Unfortunately, if your credit score is subpar, paying your bills on time won’t improve it, as this information is not passed to credit agencies. One of the most reliable ways to improve your credit score is to take out a credit card with a low maximum spend. Use this for small purchases and pay it off in full as soon as you receive your bill.

What’s the best way to deal with prepayment meter debt?

The absolute worst thing you can do with prepayment meter debt is ignore it. The more communicative you are with your energy supplier, the more they can do to help you. Energy suppliers actively encourage you to get in touch if you’re having trouble with your bills and have entire teams dedicated to giving you the help and support that you need.

They will be able to arrange a repayment plan that allows you to repay your debt in a way that’s ,manageable for you. This is definitely more advisable than using a credit card to pay off your debts, as this will inevitably incur interest and leave you more out of pocket in the long term.

What can I do if I can't change my prepayment meter?

There may be some instances where you cannot change your prepayment meter. For instance, your landlord may have stipulated in your contract that you are unable to replace your prepayment meter with a credit meter. But that doesn’t mean you can’t enjoy great savings on the energy you use.

The papernest team can search through the latest tariffs from a range of suppliers, including prepayment specialists.

Want to know more ?

• Do I have to switch energy supplier when moving ?
• How to switch energy supplier if in debt ?
• When is it possible to switch gas supplier ?
• Can I save money by switching electricity supplier ?

Are fixed or variable energy tariffs better?

Although there are many different types of energy tariffs, they broadly fall into two categories: fixed-rate energy tariffs, and variable-rate energy tariffs. Neither one is inherently better than the other, and each has its own advantages and potential caveats. That said, there may be one type of tariff that’s a better fit for your household’s needs.

The unavoidable truth is that many UK households are spending too much on the gas and electricity we use. In fact, a study by the National Audit Office demonstrated that between us we spend over £800 million more than we should on the energy we use. As important as it is to take steps to conserve energy, the right energy tariff can make all the difference.

So, are fixed or variable energy tariffs better? In order for you to make an informed decision we first need to get to know these types of tariff a little better.

What is a fixed energy tariff?

A fixed-rate energy tariff locks in the unit rates and standing charges that you pay for your gas and electricity for a set time period. They usually last for either 12 or 24 months, although there are some tariffs that last even longer.

While you’re on a fixed energy tariff, your unit rates and standing charges will remain the same, even if the wholesale cost of energy rises, or Ofgem raises the energy price cap (which currently stands at £1,971 for both fuels). Prices can also change with the meter you use.

They’re a good option for those who want to maintain predictable energy costs in the future. However, the caveat is that these kinds of tariff usually (but not always) carry an early exit fee. This can be anywhere from £5 to over £50 per fuel. So it may be cost-prohibitive to switch.

What is a variable energy tariff?

A variable-rate energy tariff, on the other hand, does not remain fixed. It rises and falls in line with the cost of wholesale energy. As such, they can often be more expensive than their fixed-rate counterparts. That said, your energy supplier is legally obliged to give you 30 days’ notice before changing your energy prices. If they should rise, you will have more than enough time to switch to a new supplier. Especially since variable rate plans have no exit fees. Here again, the meter you use can cause a price difference. In the case of the supplier Utilita it is even going that far, that you don't need to pay anything if you are not using any energy.

You will usually be put on a variable-rate energy tariff by default when either:

• Your fixed-rate energy plan expires, or
• You move into a new home

What are the differences between a fixed and a variable energy tariff?

The primary differences between a fixed-rate and variable energy plan are in the actual unit rates and charges, and the flexibility of the plans. Because they bulk buy energy in advance, suppliers are usually able to offer more advantageous rates for their fixed-rate tariffs. Longer term fixed rate tariffs tend to be more expensive, but in the long term they can still work out cheaper if the cost of energy rises year-on-year.

What is a unit rate?

The unit rate is what you pay per kilowatt hour (kWh) of gas or electricity. They are usually around 14-17p for electricity and 2-5p for gas.

What is a standing charge?

A standing charge is a small daily charge (usually 20-50p for electricity and anywhere between 10 and 80p for gas) . This helps energy suppliers to cover their operational costs and it’s where they make the bulk of their profits.

There are some tariffs that have no standing charges. But these may be a false economy unless you have a very low usage home or your home is unoccupied for most of the year. No standing charges inevitably means higher unit rates.

Why is the price cap important?

Ofgem sets an energy price cap that is reviewed regularly. This is the maximum amount that energy suppliers can charge per unit of energy per standing charge for customers on a standard variable tariff. Ofgem sets the price cap based on wholesale energy costs - for summer and winter. Fixed energy tariffs are not affected by the energy price cap.

Pros and cons of a fixed or variable energy tariff

Now that we know the difference between fixed and variable energy tariffs, you’re probably starting to form an opinion of which might be best for you.

But let’s look at some of the pros and cons of each so that you can be sure.

Advantages of a fixed rate deal

A fixed rate deal is advantageous to energy consumers in the following ways:

• They are (broadly speaking) a little cheaper than their variable rate counterparts
• It’s easy to plan and predict your future energy costs
• Fixed rate deals usually come with a dual-fuel discount
• Almost every supplier has at least one, so you have lots of choice
• Some suppliers will offer smart tech or high street vouchers as an incentive to take up a longer-term fixed tariff

Disadvantages of a fixed rate energy plan

Although fixed rate energy plans definitely have their advantages, you should also consider the potential disadvantages. These include:

• If wholesale energy costs drop (as they did in 2020), you won’t benefit from the savings
• You may have to pay an early exit fee if you want to get out of your contract early
• After your tariff expires you may be bumped to a much more expensive default tariff

It’s important to note that you can leave your fixed-rate energy plan up to 60 days before your contract is due to expire without incurring an early exit fee. So make sure you get in touch with the Papernest team before your fixed rate tariff expires so we can move you into a cheaper deal.

Advantages of a variable rate deal

Variable rate tariffs can also be great in their own way. Especially if you have a supplier that’s always tracking wholesale costs to give you the best possible prices. Here are some of the advantages of a variable rate deal:

• Variable tariffs are flexible, so you can switch at any time without needing to worry about early exit fees
• Costs can go down as well as up. And you’ll be the first to benefit from cheaper energy on a variable plan
• Your supplier will always give you at least 30 days’ notice if your prices are likely to change. So you’ll have plenty of time to find something cheaper

Disadvantages of a variable energy plan

Just like fixed energy plans. Variable plans also have their caveats. These include:

• Variable tariffs tend to have higher unit rates than their fixed-rate counterparts
• It can make it harder to budget if your energy costs could go up at any time
• Even if the cost of wholesale energy goes down, your supplier may not necessarily pass this saving onto you.

Best fixed energy tariff

Now that we’ve looked at the pros and cons of each type of tariff, which is the best one for you?

That’s a tricky question to answer, as it depends on your location, how much energy you use, and when you use it. Which is why it’s so important to let the Papernest team find the perfect tariff for your unique needs.

Nonetheless, we can look at the market and tell you who is offering the best fixed rate deals at the time of writing. These are based on UK average rates and medium consumption of 2,900 kWh of electricity and 12,000 kWh of gas per year.

Best variable energy tariff

The cheapest deals on the market aren’t always necessarily fixed rate deals. In fact, two market leading tariffs available at the time of writing are also variable. So you can enjoy great prices and the freedom to switch whenever you like. These are as follows:

Let the Papernest team find you the perfect fixed or variable energy tariff!

It’s important to remember that the above tables are based on UK averages, and that the best deal for you may be something completely different.

Get in touch with the Papernest team today to find the perfect fixed or variable energy tariff for your needs.

You can call us on 0330 818 6225.

We’re available from 8am to 6pm.

Would you like to know more about energy tariffs? Great! Check out these guides:

• Variable energy tariff
• Dual-fuel
• Economy 7
• Economy 10
• Prepayment meter

Want to find information about energy suppliers? Great! Check out these articles to learn more:

• Marks and Spencer Energy

How do I top up my smart meter?

If you’ve just moved into a new property with a PAYG smart meter, you may not known how to top it up. Remember that even with a PAYG meter, the Papernest team can find you the perfect energy supplier and tariff for your needs, with a number of PAYG specialists that can accommodate your smart meter.

Your previous occupant will likely have left either a smart card or a plastic key that is used to top up your meter.

It’s best not to use this unless you’re about to run out of credit. The previous occupant may have a debt to the supplier that you don’t want to inherit. It’s best to let the supplier know you’ve moved in and request your own card or key. If you have used the previous occupant’s card or key, let the supplier know as soon as possible.

How do I top up my smart meter for the first time?

As soon as your new key or card for your smart meter arrives, you’ll need to know how to top up for the first time. But fear not! This is a very simple three-step process:

• 1- Insert your new key or card into the smart meter for at least one minute to activate it
• 2- Top up your new key or card at your local Payzone or Post Office
• 3- Reinsert your key or card into your meter. Your credit will transfer to the meter automatically.

Can you top up your electric meter without a card?

Understandably, in the pandemic era, many may be shielding or not want to leave the home if it can be avoided. If you can’t charge your energy card or key at a local location, don’t worry. You can top up your meter in other ways using your credit or debit card.

These include:

• Topping up online via your supplier’s website (there’s usually a specific PAYG tab)
• Topping up via your supplier’s mobile app
• Topping up over the phone. Some suppliers have a specific automated top up line, or you may be able to top up via the customer service number

Checking the credit on your meter

You can usually check the credit on your PAYG smart meter online via your supplier’s customer portal or via your mobile app. However, if you don’t have an online account, you can check your credit on your In Home Display or even on the meter itself. The process for this varies slightly between models. In most cases, however, simply "wake up" your meter by pressing the "B" button and your credit should be the first thing that’s displayed.

Where to top up your pay as you go meter?

There are locations all over the country where you can top up your smart meter. So no matter where you live, it’s easy and convenient to put credit on your prepayment meter. Let’s take a closer look...

Where to charge your energy card or key

You can top up your smart meter by taking your card or key to your local Payzone store. There are all kinds of retail locations all over the country that offer Payzone facilities. As well as topping up your smart meter here, you can also top up your mobile phone.

Where can I find a Payzone to top up?

There are over 24,000 Payzone locations all over the country. You can find the one closest to you by clicking on this link.

Can I top up at a Post Office?

Yes. If it’s more convenient, you can top up your smart meter by taking your key or card to your local Post Office. Click here to find yours.

How much can you top up an electric key?

You can top up your account up to a maximum of £50 in any one transaction. Your smart PAYG meter will hold a maximum credit value of £250.

Emergency credit: how does it work?

If your credit runs out and you’re unable to top up, don’t worry. You won’t be left in the dark. Your smart PAYG meter has an emergency credit feature that activates when your credit drops below a set amount (usually either 50p or £1). Most suppliers offer £10 in emergency credit (although this varies by supplier). This needs to be replaced when you next top up.

How do I activate emergency credit on my electric meter?

You can activate your emergency credit on your electric meter directly via your In Home Display (IHD). The specifics vary slightly depending on the manufacturer, however it usually goes something like this:

• Go to the home screen on your IHD.
• Access the menu.
• Choose the fuel you to activate emergency credit for and press "Select"
• Scroll to "Emergency" or "EmCr" and press "Select".
• Press the "Accept" button.
• The screen will then show that your emergency credit is accepted.

What happens if my emergency credit runs out?

It’s important to keep track of your emergency credit. As soon as it runs out, your home will no longer be able to access gas or electricity. You should top up your meter immediately online or over the phone. If you’re unable to do this, contact your energy supplier as soon as possible. They may be able to increase your emergency credit.

How do I reset my electric meter?

Resetting your electric meter may be a quick fix if you’re experiencing issues. You can do this via the meter’s interface. Again, this process may vary slightly depending on model and manufacturer. However, you should usually:

• Press and hold the illuminated "B" button on your meter’s interface.
• Press A twice, followed by B.

Let the Papernest team find the perfect PAYG deal for you

The better energy rates you get, the less frequently you’ll need to top up your meter. You may not be aware of how many competitive rates there are, even for energy consumers that use PAYG smart meters. The Papernest team can help you to find the perfect supplier and PAYG tariff for your household’s needs. We’ll even manage your switch from end-to-end. So you can get quicker access to cheaper energy.

Want to know more?

Call us today on 0330 818 6225.

We’re available from 8am to 6pm.

How much does a kWh cost in the UK?

The average kWh cost of standard electricity in the UK is, as of today, 50.65 pence per kWh, according to the Department for Business, Energy & Industrial Strategy (BEIS). For gas it is 15.73 pence per kWh. However, you must take two elements into account when considering these prices:

• These are just the national averages. Different regions of the UK pay more or less for their energy, and the rate you pay also depends on your contract or rate with your supplier. Generally, a kWh of energy will cost less on a fixed rate than it will on a standard variable rate, so it is worth checking your bill to see what tariff you are on.
• To compare energy tariffs you need to take into account both the unite rate, or kwh cost, and the standing charges, daily charges you pay to your energy supplier.

Your bill will list how much you pay per kWh of energy, and help you to compare your rates to the national average and those offered by other suppliers.

What is a kW and what is a kWh?

A kilowatt hour, known as a kWh, is a way of measuring how much energy you consume. It is a unit that keeps track of the amount of energy used by appliances running over a period of time.

Imagine you have a 100-watt lightbulb switched on. It would take 10 hours to use up 1 kWh of energy. Alternatively, a 2,000-watt tumble dryer would use 1 kWh in just 30 minutes.

What is the average electricity standing charge?

Standing charges generally range from about 5p to 60p per day for electricity, depending on your choice of tariff and location. Since the beginning of the energy crisis these prices have soared to reach an average of 35.92 for electricity and 28.34 in November 2022.

It is usually paid at a flat rate, so won’t go up or down over time, unlike the cost per kWh of power.

Ofgem removed the legal requirement to have a standing charge in 2016. Before the energy crisis several suppliers in the UK had opted not to use it such as Utilita with their Smart Energy tariffs. This might sound like a good idea but the price per unit is high, so whether you save at all could depend on factors like your energy usage or location. This is why we don't recommend them for most households that use energy every day, but we do for vacation homes that may go extended periods of time without the power being used.

Who offers the cheapest energy per kwh in November 2022?

The cheapest dual fuel tariffs in the UK as of November 2022 are as follows:

Cheapest Fixed Dual Fuel Tariff in the UK

If you are looking for a fixed rate tariff, you'll find them below:

Which energy tariffs are live?

As you know, the energy market is currently in turmoil and only few suppliers currently offer live tariffs. In the following table we filtered the offers that are available as we talk.

Who offers the cheapest electricity?

In the latest report, published 2021, the Department for Business, Energy & Industrial Strategy(BEIS) declared the average cost for standard electricity in the UK was 18.9 p/kWh.

To find out if you are paying above or below the UK average, take a look at your most recent bill. This should give you the electricity price you are paying per kWh. If it’s less than 18.9p/kWh then you are on an affordable tariff. However, again, it does depend where you live.

Which electricity tariffs are live?

Following you'll find the cheapest electricity tariffs that are currently live.

Gas price per kWh in the UK

The average cost of a kWh of gas in the UK is around 7.37p. For electricity, it is about 18.9p.

Is gas cheaper than electricity?

Gas is cheaper than electricity. However, as around 80% of homes in the UK are hooked up to gas mains and use this as a heating source, we tend to use a lot more gas.

On average we use about 12,000 kWh of gas a year in the Uk. This will go up and down depending on the size of your home. We use around 2,900 kWh of electricity on average. So, it usually means we end up paying a little more per year for electricity than we do for gas.

The three cheapest gas tariffs in the UK are currently:

Which gas tariffs are live in 2022?

However, not all gas tariffs are available for new customers. For having a better overview for the options that are live, you can look at the following list.

Unit cost of electricity prices per kWh by UK region

The average electricity bill per month in the UK is £56.50. However, this can be broken down into three sizes of home:

1. Small home: £26.50
2. Medium home: £40.50
3. Large home: £59.25

However, the rates you pay for electricity also vary according to where you live. The rates per kWh across the UK are as follows:

Fixed Electricity Costs per region

As well as paying for what you use, you also have to pay the standing charge. These are fixed costs that you pay, regardless of how much energy you use.

What affects the price per kWh?

There are a number of factors that affect the cost of a kWh of both gas and electricity in the UK. Increases in price are usually due to an increase in the wholesale price. For electricity, this is usually down to the amount generated. This can be determined by environmental factors and the state of the economy. But it’s not just wholesale prices that affect kWh costs.

Prices also go up and down due to competition. The Big Six energy providers tend to set the prices and group very closely together around the energy price cap. When one raises or lower prices the others usually do the same, and this influences the smaller suppliers around the UK.

Gas prices in the UK are also affected by international factors such as global supply and crisis, as well as by the season and weather conditions. Depending on what kind of meter you have, the price of a kWh may also change according to the time of day.

How are energy bills calculated?

Two main components make up your energy bill. These are the amount of energy you use in kWh and the standing charge – the daily costs of supplying your home. There are also other associated costs such as taxes and environmental charges:

Your bill can be broken down as follows:

• 67% supplier margins and costs
• 16% distribution charges
• 2% transmission charges
• 6% environmental charges
• 5% VAT
• 4% other

How can you make your energy bills cheaper?

There are numerous ways that you can save on your energy bills, including:

1. Turning off standby appliances
2. Installing a smart thermostat
3. Turning down your thermostat
4. Installing a new boiler
5. Washing clothes at a lower temperature
6. Being smarter about water
7. Thinking about how well your home is insulated
8. Using up to date appliances

However, the main thing to do is to make a switch to a provider that offers better rates, which could help you to save up to £300 on your energy bills.

What can you use a kWh for?

Once you understand what a kWh is and how it works, it opens the door to saving money on your energy bills. For example, every appliance in your home will have a watt rating telling you how much power it uses. For example, you may have a 500-watt heater. That means if you run the heater for one hour it will use 500 watts or half a kWh. This means you can work out how many kWh every appliance uses and see how much it is costing you to run.

You can do this by finding out how much you are paying per kWh of energy. This information will be on your bill. Depending on the type of tariff or meter you have, there may be more than one kWh charge. However, your bill is not quite that simple. As well as paying for your usage, you also need to pay the standing charge (which also all suppliers use in the UK). This is the daily rate you pay to maintain your supply. This, plus your usage, tells you how much you will pay on your bill.

Switch energy suppliers

Without doubt, the best way to save money on your energy bills is to switch provider. There are around 50 small and large suppliers in the UK, each targeting customers in different ways. Depending on how you use your energy, there may be a tariff more suitable to your needs. That means you could find a deal that offers you better value, a dual fuel option, or more sustainable energy to help you reduce your footprint.

All you have to do is find a tariff that you like, then you can make the switch. It couldn’t be easier. Plus, here at Papernest we are on hand to help you with everything you need to switch. Just give us a call on 0330 818 6225 to find out more.

Let’s take a closer look at the Smart Export Guarantee, which suppliers offer it, and how much income it can generate.

What is the Smart Export Guarantee?

The Smart Export Guarantee (SEG) is the mechanism by which energy suppliers pay their customers for any excess energy they generate after powering their homes. The Smart Export guarantee, like its predecessor the Feed in Tariff, allows households to save even more money on their energy bills by producing their own carbon-neutral energy.

The Smart Export Guarantee is widely available from a range of suppliers of all shapes and sizes. While it is administerd by suppliers, it is overseen by the energy watchdog Ofgem, who ensure that it’s always worth your while to use the SEG.

Who is the SEG for?

The SEG is for pretty much anyone who generates their own renewable energy via green home investments like:

• Photovoltaic (PV) solar panels.
• Domestic wind turbines.
• Domestic micro hydropower.
• Biomass energy from Anaerobic Digestion (AD).
• Micro-combined heat and power (Micro-CHP).

If you generate your own energy but are still connected to the National Grid, you can benefit from the SEG.

Of course, a lot of the energy that’s generated is weather dependent, and will fluctuate depending on the amount of wind or sunlight you get. But the truth is that whenever the amount of energy you generate is in excess of your use, you’re automatically pumping energy into the grid for free.

If you’re going to do this, you might as well get paid for it!

And you can count on the folks at Papernest to make sure that you get paid well for it.

How does the SEG work?

The SEG is (thankfully) fairly straightforward. When you set up a new SEG arrangement with your energy supplier (or any other of your choosing), they become your SEG Licensee.

A licensee is required to pay for the electricity exported by your installation (i.e. wind turbine, PV solar panels etc.). They also have a responsibility to report all installations listed on the agreement to Ofgem.

As an SEG Licensee, your supplier has autonomy over the terms of the agreement, such as the length of the contract and unit rates paid to you per kWh. As such, the SEG is less uniform than its predecessor the Feed in Tariff and there is a great deal of variety from one suppliers’ SEG to the next.

The rates that energy companies pay is related to the cost of wholesale energy. Indeed, prices can, theoretically, drop below zero. The good news is that Ofgem ensures that tariffs always remain above zero under the SEG, regardless of the state of wholesale costs.

In other words, it’s always worth your while to have the SEG.

How long do Smart Export Guarantees last?

Smart Export Guarantee agreements are much shorter and more flexible than their predecessors. Most SEG licensees offer their customers a rolling 12 month contract. This is good, as it means you can switch licensees as rates fluctuate. Which is likely to happen as more and more suppliers offer them and the market grows more competitive.

However, it’s important to remember that Ofgem does not place specific restrictions on licensees in terms of unit rates and tariff lengths. Make sure you know how long you’ll be expected to stay with a licensee before you commit to an agreement.

What are SEG Payments?

These are the payments that your supplier makes to you in return for the energy that you feed back into the grid. Unlike its predecessor the Feed in Tariff, the SEG has only one type of payment.

What is the difference between generation tariff and export tariff?

These are the different types of tariff offered under a Feed in Tariff and are not applicable to the SEG. A generation tariff is a payment for the total amount of electricity generated, which is calculated per unit. An export tariff is a payment for the units of electricity that are pumped back into the National Grid. This is estimated to be 50% of the amount that is generated.

How often will I receive my SEG Payments?

That depends on the specifics of your agreement, as different licensees offer different terms. In most cases, payment cycles are every 3 months, while some licensees make payments every 6 months.

What is the difference between the Smart Export Guarantee and Feed-in Tariff?

The SEG is functionally similar to its predecessor the Feed in Tariff in most ways. However, there are a number of ways in which the two differ.

The most noticeable is that the rates offered for Feed in Tariffs are a little higher than those offered by the SEG. However, the SEG is far more flexible, as FiTs are very lengthy agreements that often last between 20 and 25 years. Of course, you can switch energy suppliers as many times as you like within this time period, and your agreement will remain the same, whether you use the FiT or SEG.

Finally, unlike the FiT, the SEG has only one type of payment. There are no generation and export tariffs with the SEG.

How Much Can You Make Selling Energy Back to the Grid?

At papernest, we specialise in helping energy consumers to save money on their energy. But getting your energy supplier to pay you... well, that’s the dream, isn’t it?

So, just how much money can you expect to make with the SEG? Unfortunately, that’s not an easy question to answer. There’s such huge variance in unit rates between SEG agreements. Looking at current market rates, your tariff could net you anywhere between 0.5p and 5.5p per kWh. So it’s really important to do your research.

But don’t worry, the Papernest team have done all the heavy lifting for you...

Which companies have the best Smart Export Guarantee tariffs?

We know that the profitability of the SEG depends greatly on the licensee and agreement. So, which energy supplier offering the best Smart Export Guarantee tariffs? Let’s take a look.

At the time of writing, these are the most up-to-date at the start of 2021…

Battery-specific SEG tariffs

Octopus Energy also has a separate tariff that it offers in conjunction with Tesla. This pays more favourable rates (as much as 8p-11p/kWh). However, it is contingent on the provision that you use a specific storage battery in your setup. This will make it impossible to switch agreements as long as you are using it, so you are locked in for longer.

How much could I earn with solar panels and the Smart Export Guarantee?

There are over 800,000 PV solar panels in use on rooftops all over the country. If you’re thinking of applying for the SEG, there’s an excellent chance that you have a solar array at home.

As such, you may be wondering how much you could expect to earn with a combination of solar panels and the Smart Export Guarantee.

There are a lot of variables at play here, from your choice of licensee to how much sunshine you get in your area. People in Truro, for instance, are likely to get more sunshine than people in the Lancashire dales. Nonetheless, we can help you to calculate an estimate of how much money you could make.

How can I estimate my SEG?

If you opt for a high-paying SEG tariff that doesn’t require the use a specific battery, thereby affording you more freedom, you can to make as much as £109 per year in SEG payments. Let us show you how we estimated this.

For starters, we’re assuming that you generate around 3,000 kWh of electricity per year, 50% of which is fed back into the grid.

Remember that your gains will be supplemented by the amount you save by virtue of being less reliant on grid energy.

The chart below provides an insight into your prospective gains and savings combined.

Which suppliers offer SEG Tariffs?

Since the Smart Export Guarantee replaced the Feed in Tariff, it has become a legal obligation for larger energy suppliers to offer Smart Export Guarantees to all customers that generate their own energy and do not currently have a Feed in Tariff in place.

As such, all of the "Big 6" energy suppliers (who provide around 70% of the UK’s energy between them) offer SEG agreements.

The "Big 6" are:

• British Gas
• Scottish Power
• SSE
• EDF
• E.On
• N Power

There are also a number of smaller green and independent energy suppliers that also offer the Smart Export Guarantee on a voluntary basis, even though they are not legally required to. These suppliers include:

• Avro Energy
• Bristol Energy
• Social Energy
• Bulb
• Good Energy
• Octopus
• OVO (who own SSE)
• Shell Energy
• Social Energy
• Utility Warehouse

As the Smart Export Guarantee becomes more ubiquitous and more energy consumers start to generate their own low-carbon energy, we can expect more and more suppliers to offer SEG agreements, thereby making the market (and rates) more competitive.

Types of Smart Export Guarantee tariff

There are two types of SEG agreement. These are fixed-rate and flexible-rate. This is not to be confused with a fixed-rate and variable-rate energy tariff. Let’s take a look at the difference:

Fixed-rate

The unit rates paid to you remain the same per kWh no matter when you export energy to the grid. Most of the SEG agreements offer this kind of tariff, and it’s a good way to ensure that your gains will be predictable.

Flexible-rate

Flexible-rate tariffs, on the other hand, pay varying amounts based on the value of the energy at the time when you export it. So, you could potentially get more for generating energy during peak load hours when demand is highest.

What happens to my Smart Export Guarantee if I change supplier?

Nothing. Your SEG agreement is independent of your energy tariff. It remains in place no matter how many times you switch suppliers. And because the SEG is more flexible than the FiT, the Papernest team can keep directing you to the best SEG licensees year after year!

How do I claim my Smart Export Guarantees?

Claiming your SEG tariff is mercifully easy.

When your equipment is up and running and the Papernest team have helped you to choose a licensee, all you need to do is fill in a simple application form. This form will vary depending on your licensee, however, it will most likely ask you to provide the following:

• A Smart Export Meter reading.
• MCS certificate and proof of ownership (for installations below 50kW).
• Proof of grid connection, proof of ownership, and proof of commissioning (for installations over 50kW).

Submit your application form and your new licensee will get you up and running.

What do I need to qualify for the SEG?

As long as your installation is based in the UK and has a maximum capacity of 5MW, (up to 50kW in the case of micro combined heat and power), you are eligible to apply for the SEG.

Can I receive SEG tariffs and RHI payments simultaneously?

If you already receive payments from the Domestic Renewable Heat Incentive, you may worry that this will preclude you from being able to take advantage of a SEG tariff. Rest assured that you can receive SEG and RHI payments simultaneously. So it’s a good idea to apply for both as soon as you’re up and running.

What If I already receive FiT payments?

If you already receive Feed in Tariff payments, you’re locked into a contract that typically lasts for decades. However, most FiTs do offer a yearly opt-out. Is it worth ditching your FiT for the SEG?

In all honesty… no.

At least for the time being.

Even the most advantageous SEG rates on the market are less generous than what you’re likely getting at the moment with your FiT. Perhaps when the SEG market grows more competitive and rates start to climb it may be worth considering using your opt-out.

Let Papernest find the perfect SEG agreement for your needs today

If you’re already generating renewable energy, you ned to start getting paid for what you’re already feeding into the National Grid as soon as possible. Fortunately, as well as helping you to find the perfect energy tariff for your needs, the Papernest team can also help you to find the perfect SEG agreement.

If you’re ready to start supplementing your energy savings with the best possible rates, we can help!

Call the team today on 0330 818 6225.

We’re available from 8am to 6pm.

Would you like to know more about saving money on energy bills? Great! Check out these related articles

1. Government energy grants
2. Utility Bills
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Economy 10 rates can be as much as half the price of peak rates. However, the peak rates tend to be higher than available on most other fixed rate energy tariffs. The standing charge you pay, which is the daily rate for your energy supply, is also higher. That’s why Economy 10 is not right for everyone. But, if you think it could be a good option for you, keep reading this guide to find out more. You probably already know about off peak phone calls and off peak travel tickets, but what about off peak energy prices? Do these exist and how do you take the best advantage of them? One way is to use a special kind of meter known as an Economy 10. This is particularly useful for homes with night storage heaters. This means you can take advantage of the cheaper energy during nighttime hours to charge up your central heating system. This heat will then slowly be released throughout the day when the higher rate energy is applied.

What is Economy 10?

As mentioned above, Economy 10 is a range of energy tariffs that split the day into peak and off peak hours. There are 10 off peak hours spread throughout the day and night, which is why the tariffs are called Economy 10. It is very similar to the better known Economy 7 tariffs, which give seven hours of off peak energy between midnight and 7am. In order to take advantage of Economy 10 you need to have a dedicated meter, which your supplier can install if you choose to switch to this kind of tariff. The exact off peak hours for an Economy 10 tariff vary according to your choice of supplier. So, it might be worth finding out the exact breakdown before making the switch.

How Is Economy 10 different from Economy 7?

The main difference between Economy 7 and Economy 10 is that you get three more hours of off peak time with an Economy 7 meter and energy plan. It really is as simple as that. Economy 7 tariffs also use a special kind of meter that differs from the Economy 10 variety., although both give multiple readings.

What are the times for Economy 10?

The exact times for an Economy 10 meter might vary according to your supplier. However, it is usually the case that between five and seven of the hours will be during the night. You will need to consult with your provider to find out the precise timings but there are likely to be something like the following:

1. Three hours in the afternoon between 1pm and 4pm
2. Two hours in the evening between 8pm and 10pm
3. Five hours at night between 12am and 5am

Is Economy 10 cheaper than standard?

It depends how you use it. If your home has night time storage heaters that can charge up during off peak hours then release heat throughout the day, Economy 10 can be a much cheaper option. The rates during off peak hours are generally much cheaper than standard variable rates and even some fixed rate deals.

The flipside is that the off peak unit rates per kWh can be quite expensive. So, in order for an Economy 10 meter to work for you, your home needs to use energy in a very specific way. If you use lots of energy during the day, it will probably not be the right kind of energy option.

What are the disadvantages of using Economy 10?

An Economy 10 meter might work for you and your energy needs. But before you make any kind of energy decision, it’s worth being aware of all the drawbacks of using this kind of tariff.

• If your home is heated by gas or any other energy source then the savings you will be able to make with an Economy 10 meter are much smaller
• The cost of switching can be an issue as you may be required to pay to fit your Economy 10 meter. You’ll also need to change you energy use habits to make sure you are using energy at the right times of day
• Peak and off peak times for Economy 10 tariffs can vary, so if you switch suppliers then your meter will need to be reprogrammed, which can be costly

How do Economy 10 meters work?

Economy 10 meters have two rates programmed into them: one for peak and one for off peak. The times of the day that the two rates will apply to are also programmed into the meter, with consumers being charged for the relative amounts of energy they use during these two time periods. Some Economy 10 meters also have a third rate programmed called ‘heat’ or ‘heatwise’. This is a dedicated circuit wired into the hot water and heating to ensure it only switches on during off peak periods. Economy 10 meters are different to standard electric meters, so if you want to choose an Economy 10 tariff you will be required to switch over your meter – which may have associated costs. If you have an existing Economy 10 meter but want to switch providers, you may need it to be reprogrammed if the peak and off peak times are different.

Can I get an Economy 10 meter fitted?

If you want to switch to an Economy 10 meter, you need to make sure that you choose a supplier that offers these services. Not all energy companies can accommodate Economy 10 at this moment in time. Once you have found a supplier that offers this service, you will then need to arrange a time when you can have the new meter installed. This may come with a cost but you will need to clarify this with your new supplier. Of course, fitting an Economy 10 meter only makes sense if you use the vast proportion of your energy at the specific times of day.

See if Economy 10 is right for you

If you are still not sure that an Economy 10 meter is right for you, you can ask yourself a few questions. Do you have natural gas for your central heating? How much electricity do you use? When do you use it? Depending on the answer to these questions you may be suitable for an Economy 10 meter. Ideally, you won’t have gas central heating and will use the vast majority of your energy at night. It is particularly useful if you have night storage heaters which can charge up when rates are low and release heat throughout the day.

How to get the best out of Economy 10

If you really want to get the best out of your Economy 10 tariff then there are certain things you need to do. These are:

1. Make sure you double check your off peak times to you are sure when the cheaper rate applies
2. Maximise your night time usage
3. Make a note of when the clocks change as this could interfere with your cheaper rate usage
4. Make full use of any storage heaters you have in the house
5. Do the energy saving basics such as switching off standby appliances, insulate your home and use less hot water
6. If your day usage increases then get in touch with your supplier

What is the cheapest Economy 10 tariff in the UK?

The cheapest Economy 10 tariff depends on how you use your energy. Because there are two tariffs, it all depends when you use the most energy. However, some of the more affordable Economy 10 tariffs include: Bristol Energy Economy 7 Energy Ecotricity EDF Energy Good Energy Green Energy UK M&S Energy nPower Octopus Energy OVO Energy People’s Energy PFP Energy Powershop So Energy SSE Scottish Power Spark Energy Utilita

Switching from Economy 10 to standard

If you want to switch away from an Economy 10 meter back to a normal meter you will have to contact your supplier. There is a huge choice of tariffs with multiple energy companies. Choose one and then arrange a date to have your meter changed. This may involve a fee but not all suppliers will charge. Remember, once you have changed back to a normal meter you will no longer be able to use Economy 10 tariffs.

How do I know if I have Economy 10?

If you don’t already know if you have an Economy 10 tariff then there are three main ways that you can find out. The first is to check your electricity bill. This will clearly state if you are on an Economy 10 tariff as you will be being charged at two different rates for your energy. However, you might also be on Economy 7 which works in the same way so look for some confirmation on your bill of your tariff. Second, check your meter. This will have two sets of numbers one labelled ‘low’ and the other ‘high’. It might also be marked ‘night’ and ‘day’. But there will definitely be two very clear and different counters. Lastly, if you are still unsure, contact your supplier and ask them what type of plan you are on.

Can I use my normal meter with an Economy 10 tariff?

You can’t. A normal meter will only give one reading whereas an Economy 10 meter needs to have at least two. That means if you want to switch to Economy 10 from a standard meter then you will need to have a new one fitted by your supplier. You will need to calculate whether the cost of this is made back by any savings you might make from using an Economy 10 tariff.

How to read an Economy 10 meter?

Economy 10 meters are a little more difficult to read than standard meters as there is more than one reading to take. Depending on your supplier, your meter will either display two or three different numbers, for either day/night or peak/off peak usage. There should be a button on your meter to scroll through the different readings or it may just cycle through them automatically. When taking a reading to give to your supplier you will need to make a note of all the relevant numbers for an accurate bill.

Can you get an Economy 10 smart meter?

Unfortunately you can’t yet get smart meters for Economy 10 plans. That also means that if you currently have a smart meter installed then you cannot use an Economy 10 tariff without swapping it out.

How else can I cut my gas and heating bill?

Whether you are able to take advantage of the savings possible with an Economy 10 meter, there are still plenty of other ways you can make energy savings in your home. Most of the following are quick and simply changes to your energy use that can make a big difference to your bill.

1. Turn off standby appliances – these are appliances that are on all the time, constantly sucking power, such as TVs
2. Install a smart thermostat to give you better control over how you use the heat in your home
3. Turn down the temperature and put on a jumper
4. Install a new boiler or service your old one, as inefficiencies could be costing you
5. Wash clothes at a lower temperature, which has been shown to have no impact on cleaning power
6. Take showers rather than deep baths, as a deep bath can use a huge amount of energy
7. Insulate your home, including doors and windows, and any loft or cavity spaces
8. Use up to date appliances as they will be more energy efficient

Read more about energy tariffs:

• Prepayment meter